Shipping Policy
Overview
Thank you for shopping Lumije.com. Below is all you need to know about shipping.
All expedited domestic shipping is complimentary. There are no order minimums to be eligible for complimentary expedited shipping.
However, please note that all deliveries require signature by an adult.
Order processing time (the time it takes for your order to be ready to ship) depends on what type of item is ordered:
In-Stock Items: Most items ship in 2-3 business day. Items then receive complimentary expedited shipping. In the event that your particular item will take longer to ship, we will notify you by email.
Made-to-Order: These are made especially for you: items like studs, eternity bands, engagement rings, etc. the processing time is approximately 14 days.
Special Order: Such as (different rings sizes we do not stock) can take up to 4-6 weeks depending on item ordered.
*International orders may be required to pay duty or VAT. These are the responsibility of the purchaser and will be collected by FedEx, UPS or DHL before your package can be delivered. Lumije is not responsible for returned packages due to unpaid duty or VAT.
Once your item is processed and ready to ship:
All shipping is via UPS or FedEx and DHL for international shipments
You will receive email notifications when your order is received, processed and shipped.
If you have any further questions just ask:
Toll Free: 877-528-9675 or email sales@lumije.com.